Data deletion

How to have your data removed from Kitao Marketing. Last updated 12 November 2026.

If you connected a social media account

Remove the app from your account's settings (for Facebook and Instagram: Settings, then Business integrations or Apps and websites). From that moment the platform can no longer post or read anything. We delete the stored access for that account within 30 days, or at once on request.

If you receive a brand's emails

Use the unsubscribe link at the bottom of any email; it takes effect immediately. To have your address erased completely, write to us.

If you are a team member

Ask an administrator to switch off your account. The record of changes you made is kept, with your name, because it is part of the projects' history.

Ask us

Write to support@kitaocorp.com from the address concerned and say what should be deleted. We confirm within 7 days and finish within 30 days.